Definition Of Quality Kpi

Key performance indicators kpis refer to a set of quantifiable measurements used to gauge a company s overall long term performance.

Definition of quality kpi. The next step is cascading of the quality strategy. Examples of quality kpi include of rework and number of customer complaints. Key performance indicators kpis are the critical key indicators of progress toward an intended result. In business the objective is usually to ensure that the goods service are fit for purpose and meet with the customer s expectations while still affording a commercial organisation the opportunity to make a profit.

Some quality indicators quality kpis will be aligned with a scorecard of the ceo. As peter drucker famously said what gets measured gets done. A performance indicator or key performance indicator kpi is a type of performance measurement. No more no less.

Kpis specifically help determine a company s strategic. The word quality requires qualification in terms of its context and to what extent it is considered to be poor or good. Definition of key performance indicator kpi. Kpis provides a focus for strategic and operational improvement create an analytical basis for decision making and help focus attention on what matters most.

Kpis evaluate the success of an organization or of a particular activity such as projects programs products and other initiatives in which it engages. It helps to involve all stakeholders including the top management in the discussion around the strategy of quality. The purpose of this study is to identify the quality key performance indicators kpi and how comprehensively these are used during pharmaceutical manufacturing and distribution operations. To the buyer the end product what they are receiving from the factory quality should be as per their requirement.

Back to dictionary index. Key performance indicator kpi definition a key performance indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. Any key performance that gives the actual data of that particular outcome.