Definition Of Business Process Owner

A process owner is responsible for managing and overseeing the objectives and performance of a process through key performance indicators kpi.

Definition of business process owner. A process owner is the person who has the authority to determine how a process operates and the responsibility to make sure it continues to meet customer and business needs today and into the future. A process owner has the authority to make required changes related to achieving process objectives. This is especially important when it comes to process improvement because it gives the process owner insight into what outputs are commonly used downstream. Despite the cumbersome name the business process owner can play a vital part in helping a company function like a well oiled machine.

Process owners need to understand how their processes fit into the grand scheme of the business. He would need to initiate discussion with the management for changing the operating policies or the process in order to meet the necessary business requirements. This is a role that no company can afford to overlook if it wants to be world class. But before you jump into hiring a business process owner you have to get a handle on what they do and the skills they ll need to do it well.

A business process business method or business function is a collection of related structured activities or tasks by people or equipment in which a specific sequence produces a service or product serves a particular business goal for a particular customer or customers. If the product owner doesn t have a business owner to determine which things are important and there are multiple stakeholders holding the product owner to account for different things then the product owner must make the call and determine what is a chore and what is a capability. Person who has the ultimate responsibility for the performance of a process in realizing its objectives measured by key process indicators and has the authority and ability to make necessary changes. Enter the business process owner role.

Define business process owner. Secondly the process owner should be able to understand the business trends and initiate the changes to the business process.